How do I speak to a human at AirAsia?

How do I connect to AirAsia? 

You can connect with air Asia through the air Asia customer service number +86 020 6661 9933, which is available 24 hours and seven days. The Air Asia live representative will resolve your query as soon as possible. You can dial the AirAsia number from your preferred location. You can connect to AirAsia customer service with the help of the procedure below.

Steps to speak to the Air Asia representative:

  • Open the official website of Air Asia. (https://www.airasia.com/)

  • Move to the contact us section at the bottom.

  • You will get here the various contact options.

  • Choose one of them and contact an Air Asia executive.

Various Options to connect to the Air Asia executive:

There are various options provided by AirAsia through which the passengers can contact the airline executive. Some of them are provided here:

Different ways to speak to Air Asia agents:

  • AirAsia phone number

  • AirAsia social media

  • AirAsia messenger

  • AirAsia WhatsApp

  • AirAsia Email

  • AirAsia Headquarter

  • AirAsia Contact form

How do I speak to a human at AirAsia?

The phone call option will let you speak to a human at AirAsia, who will help you get the perfect solution to your question. You can go through the below-mentioned procedure to get in touch with Air Asia's customer service personnel.

Steps to speak to a human at AirAsia:

  • Visit the Air Asia official site. (https://www.airasia.com/)

  • Then move to the contact us tab.

  • At the tab, choose the call us option.

  • Get the AirAsia contact number, +86 020 6661 9933, and dial it. 

  • It will connect you with the IVR.

  • Follow the instructions below.

    • Press 1 to check the flight status.

    • Press 2 for baggage claim.

    • Press 3 to talk to a real person at Air Asia.

    • Press # to disconnect the call.

Important phone numbers for AirAsia live person:

AirAsia India contact number: 080-46662222, 080-67662222
Philippines: +63286727886
China:  +862066618855 
Taiwan:  +886277283080 
Thailand: +6620297866
Australia:  +61238138388
USA:  +14085820371
Indonesia: +622129270880
Japan: +81335277898

How do I chat with AirAsia on WhatsApp? 

If you want to talk to the AirAsia live agent then you can click on the Whatsapp link provided on the AirAsia website and you will get redirected to WhatsApp on your phone.

The AirAsia WhatsApp number is +86 020 6661 9933 which will let you chat with the online WhatsApp chat assistant. The chat service is set in such a way that you can resolve your minor issues. Moreover, you can get information about your flight number. It is quite feasible and quick, so you can use it anywhere according to your convenience. AirAsia Whatsapp service is available 24 hours and seven day. A Whatsapp facility is provided if the calling option does not work.

AirAsia Whatsapp link: http://wa.me/916360012345/?text=Hi

How do I speak to a real person at AirAsia? 

You can speak to a real person at AirAsia through the AirAsia customer service number +86 020 6661 9933. Another option is to speak with a live airline person is the Air Asia contact form which is available 24 hours and seven days an on the website. You can fill out the form with the necessary details and submit it to the airline. The airline authority will call back to you with your registered contact details.

Steps to get a real person at AirAsia via the contact form:

  • Go through the AirAsia website.

  • Tap on the contact form.

  • Enter all the necessary contact details along with the issue.

  • At last, the AirAsia customer service staff will respond through a call.

How do I send a message to AirAsia?

You can send a message through the AirAsia customer service chat option, where you can text your issue via chat box to that online chat assistant. The assistant will provide you with a response within a few seconds. 

Steps to send a message to an AirAsia agent:

  • Visit the official site of AirAsia.

  • Then take your pointer to the contact us section.

  • Under the section, tap on the Chat with Us tab.

  • At last, the chat box will open, and enter your details.

  • Proceed to chat related to your query.

How do I contact Airasia Malaysia by email?

You can also connect with air Asia through the AirAsia customer service email communications@airasia.com process. The official email address will connect you with customer service, where you can mail your query-related issue at any time, and the airline authority will reply to you back with an effective solution.

Steps to send an email to AirAsia executive:

  • Open the official website of AirAsia.

  • Then move to contact us and tap on it.

  • Click on the mail us option, and the mailbox will open.

  • Enter your query and mention AirAsia email address communications@airasia.com to send it.

Air Asia Head Office address:

RedQ Jalan Pekeliling 5 KLIA, Selangor, 64000 Malaysia 

At this address, you can connect with the AirAsia call center staff, who will understand your query providing you with guidance to resolve your query quickly. Keep patience because it takes some time to answer your call. 

AirAsia Social Media links:

You can also follow the social media links such that you can get updated on AirAsia news. You can also post your queries on the timeline and send them direct messages.

  • Messenger Link (India):https://m.me/airasiaIndia

  • Facebook: https://facebook.com/airasiaIndia

  • Twitter: https://twitter.com/airasiaIndia

  • Instagram: https://www.instagram.com/airasiaIndia

  • Linkedin: https://www.linkedin.com/company/airasiaindia/

  • YouTube: https://www.youtube.com/channel/UC1dO2WcUGFd1OoNJoctJN3A

What services are offered by AirAsia customer service? 

There are multiple services offered by AirAsia customer service that are listed below.

  • If you dial the Air Asia customer service phone number, the customer service team offers services like making flight reservations, cancellations, and modifications to an existing reservation.

  • You can get in touch with the customer service team to get assistance at the airport for baggage or to get a wheelchair.

  • The customer service team at AirAsia will help you become a member of the loyalty programs offered by the airline and to get more details on the miles earned.

  • If a customer has a query or if they need to request a refund, the customer service team ensures you have strong customer satisfaction with the solutions offered by them.

  • You can share your feedback to get service the next time you fly with the airline.

Some Commonly Asked Questions about AirAsia:

How do I talk to a person with AirAsia?

To talk with a person at AirAsia, you can choose to call AirAsia phone number +86 020 6661 9933 or chat with AVA via Whatsapp number +60 11-3516 5078. To chat, go to the chat tab on Whatsapp. Click on the New Chat icon and then select New Contact. Now create a new contact with +60 11-3516 5078. You can now start chatting with the chatbot AVA.

How do I contact AirAsia directly?

You can contact AirAsia directly by using the AirAsia hotline number +14085820371. It is the quickest way to get in touch with a customer service agent to get an instant reply. The airline is available 24/7 for the customer’s convenience.

How do I connect to an AirAsia live agent? 

You can connect to an AirAsia live agent by using the AirAsia call center number or by using the live chat option. You can follow the steps below.

  • Open the page - airasia.com and log in using your username and password.

  • You will get access to the chat icon in the bottom right corner.

  • Click the icon to start chatting with a live agent.

How do I talk to a natural person at AirAsia? 

You can talk to a natural person at AirAsia by dialing the customer service number and following the IVR instructions to get to a live person. You may follow the steps below.

  • Dial the number and press the relevant number to select the language of your preference.

  • You have to press 1 in the next menu to talk to an agent to make a new reservation or to make changes to an existing reservation.

  • Press 2 for baggage-related issues.

  • You can press 3 to request a refund.

  • Press 4 for new deals, offers, and discounts.

  • You may press 9 to talk to a customer service agent.

How do I contact AirAsia for a refund? 

To submit the refund request after the cancellation of the ticket, you can contact AirAsia live agent in the given steps:

AirAsia’s live chat for a refund: To get a refund from AirAsia, you can visit support.airasia.com and select the “Chat with Bo” option. when the chat box is open, write "refund." Now, follow the instructions on chat and you will get a response from a virtual assistant. You can also discuss the other issues of the pending refund status. 

Get a refund through Air Asia phone: A passenger can directly talk to an AirAsia representative on the AirAsia refund phone number +862066618855, get the necessary information and request the refund.

Does AirAsia have a call center?

Yes, Air Asia has numerous call centers because it is a massive airline and receives a huge number of calls from different domestic and international numbers from passengers for their travel queries. 

Although it is a Malaysian airline, there is an AirAsia call center in every country where the airline's flights operate.

What time does AirAsia customer service open?

AirAsia customer service is open 24 hours a day & 7 days a week, to assist passengers with various queries and give special assistance services whenever needed.

You can call AirAsia customer service from your region anytime and get appropriate support and guidance on your concerns and issues.

How do I contact AirAsia by email?

You can contact AirAsia by email by using the email address appellate_in@airasia.com. The airline will respond to you in 5-7 days. In case you do not use AirAsia customer service chat option, sending an email is one of the best ways to get in touch with an agent.

How do I email for a refund from AirAsia? 

You can send an email to AirAsia for a refund easily. It is one of the best ways to keep track of the status of your refund and get updates from AirAsia customer service in your inbox.

Is there a phone number for AirAsia? 

Yes, there is a phone number for Air Asia. You can access all the AirAsia contact number by visiting the official website and going to the support page. You can select the number specific to your city.

Does AirAsia have a call center? 

Yes, Air Asia does have a call center. The call center is operational 24 hours a day, Monday - Sunday.

How do I talk to AirAsia customer service? 

You can talk to Air Asia customer service by using social media. The airline is available on all the commonly used platforms to interact with the customers in case you do not want to use the AirAsia customer service number to get a solution to your query. You can message the airline on social media to talk to the customer service team. Whether you want to make a reservation, request a refund, or share your feedback, you can follow the airline on the sites below.

  • Facebook - facebook.com/airasia

  • Instagram - instagram.com/airasia

  • Twitter- twitter.com/airasia

How do I email a complaint to AirAsia?

You can email a complaint to AirAsia easily. You may follow the steps below.

  • Open the email service that you use and click "compose."

  • You have to write "complaint" in the subject and write the content of your complaint.

  • Add the receiver's name in the "To" column and click " Send."

  • AirAsia will get back to you in 2-3 days.

How can I use WhatsApp in AirAsia?

You can use WhatsApp in AirAsia by following the steps below.

  • You have to save the AirAsia whatsapp number +60 11-3516 5078 in your contact list on your phone.

  • Launch WhatsApp and click "refresh."

  • Click on the contact icon on whatsapp and look for the AirAsia whatsapp profile.

  • Open the profile and send a message to start chatting.

How do I contact AirAsia Philippines? 

You can contact AirAsia Philippines by calling the customer service number dedicated to the Philippines, which is +63286727886. The number is operational 24 hours a day and seven days a week.

Where can I contact AirAsia Philippines? 

You can contact AirAsia Philippines at the customer service department by calling the customer service number or by using the live chat option to speak to a human at AirAsia to get a solution to your query.

How do I contact AirAsia Malaysia?

You can contact AirAsia Malaysia by using the official website, as all the contact information is available. You will never have to think, "How do I talk to a live agent on AirAsia?", if you go to the support page on the website.

How do I contact AirAsia Malaysia by email?

You can contact AirAsia Malaysia by email by following the steps below. You will not have the question, "How do I speak to a human at AirAsia?" if you have access to the information below.

  • You have to open the page - airasia.com and click the chat icon.

  • Select "travel" from the main menu, then "feedback"

  • Select "Complaint" or "Compliment" and type in your booking number.

  • You have to enter your email address.

  • Write your message and attach any documents if needed.

  • You will get a reply to your registered email address from the airline.

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