Before buying tickets for an Aeroflot flight, plan everything, but not too early, as plans can change repeatedly after a long time. Buy plane tickets only if you are sure that you can fly on this flight in the future, especially if the tickets are non-refundable. Since, if you nevertheless purchased tickets, but an unforeseen situation happened to you and you can no longer fly on the Aeroflot flight that you planned. You will have difficulty with a refund.
You can get a refund for an Aeroflot flight by your fare and class of service, paying the fines and fees provided for by this fare, but there are tickets, such as non-refundable ones, the word itself speaks for itself, that it is impossible to receive a refund for these tickets, the exception is a forced refund, this is when you need to return money for a ticket due to illness, death of a passenger, or because Aeroflot itself canceled the flight.
To return money for an Aeroflot flight, the Aeroflot operator can help you with this, call the Aeroflot hotline number and wait for an answer from the Aeroflot operator. Explain to the operator the purpose of your call, namely the cancellation of the ticket and a refund for the flight, then dictate the name under which the flight was issued and the reservation number. Aeroflot hotline: 1 (866) 879-7647.
Aeroflot Airlines, like many other companies, has several rules and conditions for the return of funds, which are described in Aeroflot airline's refund policy, for example, Aeroflot's flight cancellation policy reads:
If you want to make a refund at least a day before departure, then Aeroflot's cancellation fees will be minimal or completely zero applying only to return tickets.
If you were unable to fly your flight due to COVID due to a flight cancellation or quarantine, you may be eligible for the following compensation:
As a rule, by Aeroflot's refund policy for an Aeroflot flight ticket, a refund can be made within 5 to 30 business days.
To find out the status of Aeroflot's refund, you can call the Aeroflot hotline. After that, tell the Aeroflot operator the name and the ticket booking code to which the tickets are booked. After that, the operator will provide data on the status of the return of your ticket at the moment.
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