How do I complain to Wizz Air?

If you have recently traveled with Wizz Air and you come across rude staff behavior during your journey, and you wish to complain about the experience, then you can use any of the below-mentioned alternatives to register your complaint.

Different ways to complain to Wizz Air: 

Complain Wizz Air customer service on call:

If you wish to complain to a live representative of the airline and you want to receive quick assistance, then the phone call option is the best medium. You must begin the process by dialing the official Wizz Air complaint phone number: 09057070000.

Now you need to obey the instructions provided by an automated voice and press one character from the following IVR menu to get in touch with the corresponding representative:

Press 1: For bookings
Press 3: For cancellations and refunds
Press 5: For queries and complaints
Press 0: For all other issues
Soon your call will be forwarded to the associated Wizz representative, who will understand your problem and provide a solution to resolve it at the earliest. 

Send an email to complain to Wizz Air:

This option can also be utilized to formally complain to the airlines. You must give a description of your issue and attach the validating documents. Wizz Air complaints email can be dropped at: odr@wizzair.com; it might take up to 15 business days to receive a response.  

Where can I complain about Wizz Air? 

If you are wondering where you can complain about your recent inflight experience, then you can fill Wizz Air complaint form using the straightforward steps provided below:

• Visit the official Wizz Air website.

• Login into your existing account using your linked email addresses and password.

• Now navigate to the “manage-booking” section.

• Tap on the complaint form link. 

• You must give a brief overview of your unpleasant experience and fill in all the mandatory details and press the submit button.

• Soon you will receive a complaint registered notification on your mobile phone. 

How can I get compensation from Wizz Air? 

If your Wizz flight has been delayed for more than 5 hours, and you received the information at the last moment after reaching the airport, you can cancel your booking and request compensation for the inconvenience caused. If you are unaware of the process and you are searching for ways to get compensation from the airlines, then you can use the below-mentioned alternatives to claim compensation:

Steps to get compensation from Wizz Air online:

• Visit the official Wizz Air website.

• If you already have an account on Wizz air, you must use your login credentials to sign into your existing account. 

• Now you must find your booking by navigating to “Booking management” from the top of the menu bar. 

• To discover your flight reservation, you can also enter the flight confirmation number and the passenger’s name.

• Once you get the ticket, tap on the cancel button, followed by tapping on the compensation link.

• Now you must fill in all the relevant details of the form and also describe your reason for claiming compensation.

• After attaching the relevant documents and reviewing the details carefully, you must press the submit button.

• If your compensation reason is found valid, you will get a refund within a few business days in the original form of the transaction. 

How do I claim against Wizz Air?

If any passenger wishes to claim against Wizz Air, then he can use the method of filing a claim form. Customers can also check the status of  Wizz Air complaints by logging into their accounts. It might take up to 30 business days to get a revert from the airlines; if the time exceeds, then they can either check the spam folders of their mailboxes or they can submit a claim at online dispute resolution. If they are still unsatisfied with the solution, they can contact the customer care service of the airline to get the desired solution. 

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